SMUG offers a diverse range of home and office essentials, including ergonomic office chairs, electric standing desks, step stools, and pet furniture.
SMUG is a brand dedicated to providing practical and ergonomic solutions for the home and office. Their product lineup features adjustable electric standing desks and ergonomic mesh chairs designed to enhance productivity and comfort in your workspace. In addition to office furniture, SMUG offers household items such as foldable step stools, memory foam mattress toppers, and multi-level cat trees. Whether you are upgrading your home office workstation or looking for reliable functional accessories, SMUG focuses on delivering user-friendly designs that meet everyday needs.
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Press and hold the down button until 'rst' is displayed on the controller. Continue holding the button until the desk goes down to its lowest level and comes back up slightly.
It is recommended to manually re-tighten all bolts every 6 months using the enclosed Allen key. Avoid using an electric drill as it can damage the chair.
You can contact SMUG customer support by emailing HJ-Customer-Service@outlook.com or by calling (909) 637-7665 or (909) 637-7593 during normal business hours (EST 9:00 AM - 5:00 PM).
The 'hot' error signifies Overheating Protection. When the motor works continuously for too long, it stops to prevent damage. Wait for at least 18 minutes until the code disappears before attempting further adjustments.