SMOTURE specializes in high-performance cordless vacuum cleaners featuring smart sensors, powerful suction, and ergonomic designs for modern home cleaning.
SMOTURE is a home appliance brand dedicated to providing innovative cleaning solutions, specifically focusing on cordless stick vacuum cleaners. Their products, such as the VAC01 and VAC03 series, are known for their powerful brushless motors, long-lasting battery life, and intelligent features like automatic suction adjustment and LED touch screens.
The brand aims to make household maintenance effortless with lightweight, self-standing designs and efficient multi-stage filtration systems. SMOTURE backs its products with dedicated customer support and extended warranty coverage to ensure long-term reliability.
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You can contact the SMOTURE after-sales team via email at support@smoture.com for assistance with your product.
SMOTURE offers a 2-year warranty against original defects in material and workmanship when the product is used for private household purposes.
This usually indicates a blockage. Check the motorized floor brush for wrapped hair or debris and clean it immediately.
Remove the dust cup, separate the HEPA and sponge filters, and wash them with water. Ensure they are completely dry before reinstalling them to prevent motor damage.
Ensure the dust cup is empty, the battery is fully charged, and verify that the filters and tubes are not clogged.