Introducere
This manual provides detailed instructions for the installation, operation, and maintenance of your Veise VE012W Built-in WiFi Fingerprint Smart Lock. This smart deadbolt offers multiple access methods and remote management capabilities for enhanced home security.
Informații importante privind siguranța
- Citiți toate instrucțiunile înainte de instalare și utilizare.
- Do not use corrosive cleaners on the lock.
- Asigurați-vă polaritatea corectă a bateriei în timpul instalării.
- Keep physical keys in a secure location outside the home.
- Regularly check battery levels and replace them as needed to avoid lock malfunction.
Conținutul pachetului
The Veise VE012W Smart Lock package includes:
- 1 x WiFi Fingerprint Lock (Exterior and Interior Assemblies)
- 1 x zăvor
- 1 x placă de atac
- 2 x Chei de rezervă
- 1 x placa de montare
- Screws (various sizes for installation)
- 1 x Manual de utilizare
- 1 x Manual de instalare
Ghid de instalare
The Veise VE012W Smart Lock is designed for easy DIY installation. A screwdriver is typically the only tool required. Refer to the included Installation Manual for detailed diagrams and steps.
Pregătirea ușii
Înainte de instalare, asigurați-vă că ușa dumneavoastră îndeplinește următoarele specificații:
- Hole Diameter: 1-1/2" or 2-1/8" (38mm or 54mm)
- Backset: 2-3/8" or 2-3/4" (60mm or 70mm)
- Bore Diameter: 1" (25mm)
- Door Thickness: 1-3/8" - 2" (35mm - 50mm)
- Minimum Distance between handle and hole: 1-3/4" (45mm)

Text description: Diagram illustrating door measurements required for installation, including hole diameter, backset, bore diameter, and door thickness.
Instalare pas cu pas
- Instalați zăvorul: Insert the latch into the door edge and secure it with screws. Ensure the latch is oriented correctly for your door's swing.
- Instalați ansamblul exterior: Feed the cable from the exterior keypad assembly through the door hole and align the assembly with the latch.
- Instalați placa de montare interioară: Secure the interior mounting plate to the door using the provided screws, ensuring the cable passes through the plate.
- Conectați cablul: Conectați cablul de la ansamblul exterior la ansamblul interior.
- Instalați ansamblul interior: Attach the interior assembly to the mounting plate, ensuring the thumb turn spindle engages correctly with the latch mechanism.
- Introduceți bateriile: Install 8 AA batteries (not included) into the interior assembly.
- Testați blocarea: Manually test the lock and unlock function using the thumb turn and physical key.

Text description: A person installing the interior assembly of the smart lock onto a door with a screwdriver.
Initial Setup and Direction Identification
After physical installation, the lock needs to identify the door's direction. This is typically done through a reset process.
Text description: A video demonstrating the initial setup and direction identification process for the smart lock, including how to reset it.
Operating Your Smart Lock
The Veise VE012W offers multiple convenient ways to lock and unlock your door:
1. Fingerprint Access
Place your registered finger on the fingerprint sensor located on the exterior assembly. The lock will unlock if the fingerprint is recognized.

Text description: A close-up of the smart lock's fingerprint sensor, highlighting its quick recognition feature.
2. PIN Code Entry
Enter your programmed PIN code on the digital keypad. Press the checkmark button to confirm.
3. Cheie fizică
In case of battery depletion or electronic malfunction, use the provided physical backup keys to manually unlock the deadbolt.
4. Funcția de blocare automată
The lock can be configured to automatically lock after a set period (10-180 seconds) via the KK Home App.

Text description: An image showing the auto-lock feature settings within the KK Home App, allowing users to set a delay from 10 seconds to 3 minutes.
5. Control vocal
The lock is compatible with smart voice assistants like Alexa and Google Home. Link your lock through the KK Home App to enable voice commands for locking and unlocking.

Text description: An illustration showing the smart lock integrated with voice assistants like Alexa and Google Home, demonstrating voice commands for locking doors.
KK Home App Features
The KK Home App provides comprehensive control and monitoring of your Veise VE012W Smart Lock from anywhere with a Wi-Fi connection.
Telecomanda
- Lock/Unlock Remotely: Controlează starea ușii tale de oriunde.
- Create & Share Codes: Generate permanent, scheduled, recurring, or one-time passcodes and share them with family, guests, or service providers.
- Remote Access Sharing: Assign different levels of access permissions to users.

Text description: A visual representation of the KK Home App's remote management features, including creating and sharing codes, remote access, real-time alerts, and access logs.
Real-Time Monitoring & Alerts
- Stare blocare: Check if your door is locked or unlocked at any time.
- Jurnalele de acces: Review a detailed history of who entered and when.
- Alerte în timp real: Receive notifications for lock activity, low battery warnings, or abnormal lock events.

Text description: A smartphone screen displaying the KK Home App interface, showing real-time lock status, access logs, and alert notifications.
Conectivitate Wi-Fi
The built-in Wi-Fi allows direct connection to your home network (2.4GHz only), eliminating the need for a separate hub.
Text description: A tutorial video demonstrating the steps to pair the Veise VE012W Smart Lock with the KK Home App and connect it to your home Wi-Fi network.
Întreţinere
Înlocuirea bateriei
The lock requires 8 AA batteries. When the battery level is low, you will receive a notification via the KK Home App. Replace all 8 batteries simultaneously with new, high-quality alkaline batteries for optimal performance.

Text description: An image showing the interior battery compartment of the smart lock, indicating where to insert the 8 AA batteries.
Curatenie
Clean the keypad and fingerprint sensor with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
Depanare
If you encounter issues with your Veise VE012W Smart Lock, refer to the following common solutions:
Lock Not Responding
- Verificați bateria: Asigurați-vă că bateriile sunt instalate corect și au o încărcare suficientă. Înlocuiți-le dacă este necesar.
- Resetare blocare: Use the reset tool (provided in the package) to press and hold the reset button for 5 seconds until you hear a long beep and the latch bolt extends. This helps re-identify the door direction.
Probleme de conectare la aplicație
- Bluetooth: Ensure Bluetooth is enabled on your phone and you are within 2 meters of the lock during pairing.
- Wifi: Verify your Wi-Fi network is 2.4GHz. Keep the lock within 65 feet of your router with no walls in between. Avoid signal interference from microwaves.
- Resetare blocare: If connection fails, reset the lock and try pairing again.
Text description: A video guide providing solutions for common issues with the Veise VE012W Smart Lock, including deadbolt jamming and app connectivity problems.
Specificațiile produsului
| Caracteristică | Detaliu |
|---|---|
| Marca | Veise |
| Numele modelului | VE012W |
| Tip blocare | Biometric, cu zăvor, cu tastatură |
| Caracteristici speciale | Auto-Lock, Remote Access Sharing, Locally record activities, Back-Lit Keypad, Fingerprint, IP55 waterproof, Smart App Control |
| Material | Metal |
| Dimensiuni articol (L x l x H) | 3 x 1.3 x 5.1 inci |
| Greutatea articolului | 1.68 lire sterline |
| Sursa de alimentare | 8 baterii AA (necesare) |
| Protocol de conectivitate | Wifi |
| Rezistenta la apa | IP55 |
| Grad de securitate | BHMA gradul 3 |
Garanție și asistență pentru clienți
The Veise VE012W Smart Lock comes with a 1-year warranty.
For any questions or support, please contact Veise customer service:
- Taxă gratuită: +1 (855) 400-3853 (USA) (Monday-Friday 9 AM–5 PM PST)
- E-mail: support@iveise.com (24/7 email help)
You can also visit the official Veise website pentru mai multe informatii: iveise.com

Text description: An image depicting customer support representatives, highlighting the availability of US-based phone and email support.





