Volteck CTV-21W WiFi Bullet Camera User Manual

1. Introducere

This manual provides detailed instructions for the installation, operation, and maintenance of your Volteck CTV-21W WiFi Bullet Camera. Please read this manual thoroughly before using the product to ensure proper function and safety. The Volteck CTV-21W is a 2 MP WiFi camera designed for both indoor and outdoor security monitoring, featuring motion detection, two-way audio, and night vision capabilities.

Image 1.1: Volteck CTV-21W WiFi Bullet Camera.

2. Conținutul pachetului

Vă rugăm să verificați pachetul pentru următoarele articole:

• 1 x Volteck CTV-21W WiFi Bullet Camera
• 1 x adaptor de curent alternativ
• 4 x Wall Mounting Plates
• 4 x ancore de perete
• 4 x șuruburi de montare

Image 2.1: The included AC power adapter for the camera.

3. Produs terminatview

The Volteck CTV-21W camera is equipped with several features for effective surveillance:

• Rezolutie 2 MP: Provides clear image quality.
• Vedere de noapte: Black and white night vision for monitoring in low-light conditions.
• Audio bidirecțional: Microfon și difuzor încorporate pentru comunicare.
• Detectarea mișcării: Sends notifications to your mobile device upon detecting movement.
• Slot pentru card MicroSD: Supports local storage up to 128 GB (MicroSD card not included).
• Conectivitate WiFi: Connects to your home network for remote access.

Image 3.1: Diagram illustrating key features of the Volteck CTV-21W camera.

Image 3.2: Dimensions of the Volteck CTV-21W camera.

4. Instrucțiuni de configurare

4.1 Montarea camerei

1. Choose a suitable location for installation, ensuring good WiFi signal strength and a clear view of the area to be monitored. The camera is designed for both indoor and outdoor use.
2. Use the included mounting plates, anchors, and screws to securely attach the camera to a wall or ceiling.
3. Ajustați unghiul camerei după cum este necesar după montare.

Image 4.1: Volteck CTV-21W camera mounted on an exterior wall.

4.2 Conexiune la alimentare

1. Connect the AC power adapter to the camera's power input port.
2. Plug the adapter into a standard electrical outlet (100-240V AC, 50/60 Hz).
3. Camera se va porni, iar un indicator luminos va afișa starea acesteia.

4.3 Instalarea și asocierea aplicației

1. Descărcați Tuya Smart application from the App Store (for iOS devices) or Google Play Store (for Android devices).
2. Înregistrează-te sau conectează-te la contul tău Tuya Smart.
3. Follow the in-app instructions to add your Volteck CTV-21W camera. This typically involves selecting 'Add Device', choosing the camera type, and following the prompts to connect it to your WiFi network.
4. Ensure your mobile device is connected to the same 2.4 GHz WiFi network as the camera during the pairing process.

Image 4.2: Control the camera using the Tuya Smart mobile application.

5. Instrucțiuni de utilizare

5.1 În direct View

Once the camera is successfully paired with the Tuya Smart app, you can access the live video feed from your mobile device. Open the app and select your camera from the device list.

5.2 Detectarea mișcării

The camera features motion detection. To enable or adjust settings:

• In the Tuya Smart app, navigate to your camera's settings.
• Locate the 'Motion Detection' or 'Alarm Settings' option.
• Enable motion detection and configure sensitivity levels, detection zones, and notification preferences.
• You will receive notifications on your mobile device when motion is detected.

5.3 Sunet bidirecțional

Pentru a utiliza funcția audio bidirecțională:

• în timp ce viewing the live feed in the app, tap the microphone icon to speak through the camera's speaker.
• Atingeți pictograma difuzorului pentru a asculta sunetul de la microfonul camerei.

5.4 Vedere nocturnă

The camera automatically switches to black and white night vision mode in low-light conditions. No manual configuration is typically required for this feature.

5.5 Înregistrare și stocare

The camera supports local storage via a MicroSD card (up to 128 GB). Insert a formatted MicroSD card into the designated slot on the camera. You can configure recording settings (e.g., continuous recording, event-triggered recording) within the Tuya Smart app. Recorded footage poate fi accesat și revieweditat prin aplicație.

6. Întreținere

• curatenie: Folosiți o cârpă moale și uscată pentru a curăța obiectivul și corpul camerei. Nu utilizați substanțe chimice dure sau produse de curățare abrazive.
• Actualizări firmware: Periodically check the Tuya Smart app for available firmware updates. Keeping the firmware updated ensures optimal performance and security.
• Conditii de mediu: Ensure the camera is not exposed to extreme temperatures or direct water immersion, despite its outdoor rating.

7. Depanare

7.1 Camera nu pornește

• Check if the power adapter is securely connected to both the camera and the electrical outlet.
• Verify that the electrical outlet is functioning correctly by plugging in another device.

7.2 Unable to Connect to WiFi

• Ensure your WiFi network is 2.4 GHz. The camera may not support 5 GHz networks.
• Verificați dacă parola WiFi introdusă în aplicație este corectă.
• Mută ​​camera mai aproape de routerul WiFi pentru a îmbunătăți puterea semnalului.
• Reporniți routerul și camera, apoi încercați din nou procesul de asociere.

7.3 Calitate slabă a imaginii

• Curăţaţi obiectivul camerei cu o cârpă moale.
• Ensure there is adequate lighting in the monitored area, especially during the day.
• Check your internet connection speed, as a slow connection can affect streaming quality.

7.4 Detecția mișcării nu funcționează

• Verify that motion detection is enabled in the Tuya Smart app settings.
• Reglați sensibilitatea detectării mișcării.
• Check the notification settings on your mobile device to ensure app notifications are allowed.

8. Specificații

9. Garanție și asistență

The Volteck CTV-21W camera typically comes with a 1 an garanție from the date of purchase, as indicated on the product packaging. Please retain your proof of purchase for warranty claims.

For technical support, troubleshooting assistance, or warranty inquiries, please refer to the contact information provided on the product packaging or visit the official Volteck website. Ensure you have your product model number (CTV-21W) and proof of purchase ready when contacting support.

Image 9.1: Product packaging indicating a 1-year warranty.