ARRIS NVG468MQ Wireless Gateway User Manual

Introducere

The ARRIS NVG468MQ Gateway is designed to provide reliable wireless connectivity and high-bandwidth potential for your home or business network. It features dual-band concurrent Wi-Fi with 802.11ac Multiple-Input and Multiple-Output (MIMO) technology, which helps eliminate the need for wired connections to devices like set-top boxes. With four 10/100/1000 Ethernet ports, it offers flexible options for setting up a robust home network, allowing users to easily share printers, data, music, and video files across all their Wi-Fi enabled devices.

Informații de siguranță

AVERTIZARE: This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Adequate measures include increasing the physical distance between this product and other electrical devices. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Atenție FCC: Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations within the 5.15 - 5.25 GHz band are restricted to indoor use only.

Declarație de expunere la radiații: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated maintaining a minimum distance of 27 cm between the device and your body.

Cerințe de service: In the event of equipment malfunction, if further warranty, or when exchange a product deemed defective. Under FCC rules, no customer is authorized to repair this equipment. If a restriction applies regardless of whether the equipment is in or out of warranty.

Conținutul pachetului

Ensure all items are present before proceeding with installation.

• ARRIS NVG468MQ Wireless Gateway Router
• Cablu Ethernet
• Adaptor de alimentare

Produs terminatview

Figura 1: Faţă view of the ARRIS NVG468MQ Wireless Gateway, showing the status indicator lights.

Figura 2: Spate view of the ARRIS NVG468MQ Wireless Gateway, displaying various ports including Ethernet, ONT, Phone Line, USB, and Power.

Gateway Status Indicator Lights and Port Configuration

The gateway provides intuitive status indication via colored LEDs on the front panel. Understanding these indicators is crucial for proper operation and troubleshooting.

Figura 3: Detailed diagram showing the LED indicators and their meanings, along with a clear labeling of all ports on the gateway.

Înființat

Follow these steps to properly set up your ARRIS NVG468MQ Wireless Gateway.

Alimentare și cablare inițială

1. Connect the power supply cord to the power connection on the gateway.
2. Plug the power supply into an appropriate electrical outlet.
3. Allow the gateway to power up. The Power LED will turn green to indicate that the gateway is powered correctly.

ONT Broadband Setup

Use the following procedure to connect the gateway to the Optical Network Terminal (ONT) Ethernet port:

1. Connect an Ethernet cable from the ONT Broadband port on the back of the gateway.
2. Conectați celălalt capăt al cablului Ethernet la conexiunea ONT de intrare.

Configurare MoCA

Use the following procedure to connect the gateway to a Cable line:

1. Connect a F-connector terminated coaxial cable to the Cable Line terminal on the back of the gateway.
2. Connect the other end of the coaxial cable from the gateway to the cable service connection.

Digital Phone Service Setup

Use the following procedure to connect the gateway to a digital phone line:

1. Connect the supplied RJ11 terminated phone cable to the Phone port on the back of the gateway.
2. Conectați cablul telefonului la un telefon sau un fax.

NOTA: Use a RJ-45 to RJ-11 splitter to connect two phone lines.

Configurarea conexiunii Ethernet

Use the following procedure to make an Ethernet connection on the gateway:

1. Conectați cablul Ethernet cu terminație RJ45 furnizat la unul dintre porturile Ethernet din spatele gateway-ului.
2. Conectați cablul Ethernet la portul Ethernet de pe un computer local.

Instrucțiuni de operare

Accesați Web Interfață de management

Pentru a accesa Web Management Interface for advanced configuration:

1. Deschide a web browser, cum ar fi Firefox, Chrome sau Microsoft Internet Explorer, de pe computerul conectat la gateway.
2. Introdu următoarea adresă în bara de adrese a browserului pentru a deschide ecranul Cod de acces necesar: http://192.168.254.254

Accesarea Web Pagini de configurare a managementului

NOTA: Când este cazul, selectați butonul de limbă corespunzător din colțul din dreapta jos al ecranului Cod de acces necesar pentru a continua în limba selectată.

Pentru a accesa Web Pagini de configurare a managementului:

1. Furnizați codul de acces la dispozitiv, un cod unic imprimat pe o etichetă de pe baza gateway-ului.
2. Selecta Continua.

Figura 4: Screenshot illustrating the web management interface login, showing where to enter the Device Access Code.

NOTA: The terms Device Access Code and Password are sometimes used interchangeably.

Broadband Configure Interface

The NVG468MQ Broadband Configuration screen is for initial configuration. Use the Broadband Configuration screen to configure the gateway to use the appropriate broadband connection type.

Întreţinere

To ensure optimal performance and longevity of your ARRIS NVG468MQ Wireless Gateway, consider the following maintenance tips:

• Plasare: Place the gateway in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Ensure there is adequate space around the device for air circulation.
• curatenie: Periodically clean the exterior of the device with a soft, dry cloth. Avoid using liquid cleaners or aerosols.
• Actualizări firmware: Verifică-l pe cel al producătorului website or your service provider's instructions for available firmware updates. Keeping the firmware updated can improve performance, security, and add new features.
• Ciclul de putere: If you experience connectivity issues, a simple power cycle (unplugging the power adapter for 30 seconds and then plugging it back in) can often resolve minor problems.
• Organizare de cabluri: Ensure all connected cables (Ethernet, power, coaxial) are securely plugged in and not kinked or damaged.

Depanare

If you encounter issues with your ARRIS NVG468MQ Wireless Gateway, refer to the following common troubleshooting steps:

• Fără putere: Ensure the power adapter is securely connected to both the gateway and a working electrical outlet. Check the Power LED indicator. If it's off or red, try a different outlet or power cycle the device.
• Fără conexiune internet: Check the Internet and Broadband LEDs. If they are red or off, verify your ONT and MoCA connections. Contact your service provider if the issue persists, as there might be a service outage or configuration problem.
• No Wi-Fi: Ensure the Wi-Fi LED is solid green. If not, press the Wi-Fi button on the front panel or check wireless settings via the web management interface. Verify your devices are connecting to the correct Wi-Fi network (SSID) and using the correct password.
• Viteze mici: Try power cycling the gateway. Ensure your devices are within optimal range of the Wi-Fi signal. Consider using a wired Ethernet connection to rule out wireless interference.
• Nu se poate accesa Web Interfata: Ensure your computer is connected to the gateway via Ethernet or Wi-Fi. Double-check the IP address (192.168.254.254) in your browser. Clear your browser's cache or try a different browser.
• Forgotten Password/Access Code: Dacă nu puteți accesa web management interface due to a forgotten password, you may need to perform a factory reset. Refer to the "Power" LED status in the Product Overview section for factory reset instructions. Note that a factory reset will erase all custom settings.

For more complex issues or if the problem persists after following these steps, please contact your Internet Service Provider or ARRIS customer support.

Specificații

Garanție și suport

Declinarea răspunderii juridice: ARRIS states that this is "THE BEST ROUTER 2G AND 5G".

Acest produs vine de obicei cu un 1 ani garanție from the seller. For specific warranty terms and conditions, please refer to your purchase documentation or contact the seller directly. The manufacturer, ARRIS, stands behind its products.

For technical support, troubleshooting assistance, or warranty claims, please contact your Internet Service Provider (ISP) or visit the official ARRIS support website. You may also find helpful resources and FAQs on the ARRIS brand store page on Amazon.

• Producător: Arris
• ARRIS Store on Amazon: Visit the ARRIS Store