1. Introducere
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Informații de siguranță
- Asigurați-vă că sursa de alimentare voltage matches the camera's requirements to prevent damage.
- Nu expuneți camera la temperaturi extreme, umiditate sau medii corozive.
- Evitați să îndreptați camera direct către surse de lumină puternică pentru perioade lungi de timp, deoarece acest lucru poate deteriora senzorul de imagine.
- Handle the camera with care. Do not drop or subject it to strong vibrations.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Utilizați numai accesorii specificate de producător.
3. Conținutul pachetului
Verificați dacă toate articolele sunt prezente în colet:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antena Wi-Fi
- Adaptor de alimentare
- Cablu Ethernet
- Suport de fixare
- Șuruburi și dopuri de perete
- Manual de utilizare (acest document)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Produs terminatview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Caracteristici cheie
- HD Video Quality: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Vedere de noapte: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Conectivitate wireless: Supports Wi-Fi for flexible installation.
- Design impermeabil: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Detectarea mișcării: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zoom digital: Features 5x digital zoom.
- Mobile Surveillance: Suporta telecomanda viewing and iPhone push alarms via a dedicated app.
- Plug and Play: Designed for ease of setup.
4.2 Componentele camerei

Imaginea 4.1: Partea frontală view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Imaginea 4.2: Laterală view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Configurare
5.1 Instalare fizică
- Alegeți o locație: Selectați o locație în aer liber care oferă calitatea dorită viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Montați suportul: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Atașați camera: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Install Wi-Fi Antenna: Screw the Wi-Fi antenna onto the designated port on the camera.
5.2 Conexiune la alimentare
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Conexiune de rețea
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Connect one end of the Ethernet cable to the camera's Ethernet port.
- Conectați celălalt capăt al cablului Ethernet la un port LAN disponibil de pe routerul sau comutatorul de rețea.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Conexiune fără fir (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web interfata.
- Descărcați aplicația: Caută the official TENVIS app on your mobile device's app store (Android or iOS).
- Adăugați o cameră: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Configurați Wi-Fi-ul: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Verificați conexiunea: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Operarea camerei
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web browser.
6.1 În direct View
Open the TENVIS app on your smartphone or access the camera's IP address through a web browser on your computer. Select the camera from your device list to view fluxul video live.
6.2 Înregistrare și stocare
- Stocare card TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Moduri de înregistrare: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Redare: Acces înregistrat footage via the app or web interface to review evenimente trecute.
6.3 Detectarea mișcării și alarme
The camera features a dynamic alarm function to alert you to detected movement.
- Activare detectare mișcare: In the camera settings, enable motion detection.
- Reglați sensibilitatea: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zoom digital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Vedere nocturnă
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage noaptea.
7. Întreținere
- Curățarea lentilei: Curățați periodic obiectivul camerei cu o cârpă moale și uscată pentru a asigura o calitate clară a imaginii. Evitați substanțele de curățare abrazive.
- Verificarea conexiunilor: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Actualizări firmware: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Managementul stocării: If using a TF card, periodically review și gestionați foo stocatetage to ensure sufficient space.
8. Depanare
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Problemă | Cauza posibila | Soluţie |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No video feed / Offline status | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Specificații
| Caracteristică | Detaliu |
|---|---|
| Numărul de model | IP391W |
| Rezoluţie | 720p |
| Senzor de imagine | 1/4 CMOS Mega pixels |
| Compresie video | H.264 |
| Frame Rate | 30 de cadre pe secundă |
| Conectivitate | Wi-Fi (Wireless), Ethernet (Wired) |
| Zoom digital | 5x |
| Vedere de noapte | IR-cut, Infrared Light Source |
| Depozitare | Suportă carduri TF de până la 32 GB |
| Detectarea mișcării | Dynamic alarm function |
| Metoda de control | Aplicație (Android, iOS) |
| Nivel de rezistență la apă | Waterproof (IP391W rating) |
| Dimensiuni (L x l x H) | 15.01 x 7.01 x 12.5 cm |
| Greutatea articolului | 1.18 kg |
| Sursa de alimentare | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Garanție și asistență
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS website-ul lor sau contactați departamentul lor de asistență pentru clienți. Păstrați bonul fiscal ca dovadă a achiziției.




