Roche is a global pioneer in pharmaceuticals and diagnostics, providing innovative healthcare solutions, laboratory equipment, and diabetes management products.
Roche is one of the world's largest biotech companies and a global leader in in-vitro diagnostics and tissue-based cancer diagnostics. Founded in 1896 in Basel, Switzerland, the company focuses on advancing science to improve people’s lives through personalized healthcare. Roche operates in two main divisions: Pharmaceuticals and Diagnostics.
The Roche Diagnostics division provides a broad portfolio of products for researchers, physicians, and patients, including the popular Accu-Chek line for diabetes management, high-throughput clinical chemistry analyzers like the Cobas series, and advanced molecular diagnostic systems. In the United States, Roche Diagnostics is headquartered in Indianapolis, Indiana.
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Manuals and instructions for use (IFU) for professional Roche instruments are often accessible via the Roche DiaLog portal or the eLabDoc e-service for registered laboratory personnel.
For general technical assistance with diagnostic products in the US, you can contact the Roche Response Center at 1-800-428-5076.
Software updates for the Cobas Liat analyzer are typically managed and scheduled through the Cobas Infinity Edge software platform under the POC Device Management section.
Accu-Chek is a Roche brand dedicated to diabetes management, offering blood glucose meters, infusion pumps, and related diabetes care supplies.