Veise VE012W-K WiFi Fingerprint Smart Lock Instruction Manual

1. Produs terminatview

The Veise VE012W-K is a WiFi-enabled fingerprint smart lock designed for residential use. It offers multiple access methods and remote management capabilities through a dedicated mobile application.

Componente incluse

• WiFi Fingerprint Smart Lock (Exterior and Interior Assemblies)
• 2 Butoane
• Placa de montare
• Șuruburi
• Zăvor
• Grevă
• 2 taste de rezervă
• Manual de utilizare
• Manual de instalare

Nota: 8 AA/LR6 Alkaline batteries are required and not included.

2. Door Compatibility and Preparation

Înainte de instalare, asigurați-vă că ușa dumneavoastră îndeplinește următoarele specificații:

• Grosimea ușii: 1-3/8" până la 2" (35 mm până la 50 mm)
• Hole Diameter (Deadbolt): 1-1/2" sau 2-1/8" (38 mm sau 54 mm)
• Hole Diameter (Knob): 54 mm
• Backset: 2-3/8" sau 2-3/4" (60 mm sau 70 mm)
• Minimum Distance (between deadbolt and knob holes): 45 mm

The lock is compatible with both left-handed and right-handed doors. It is designed for single cylinder deadbolts and chiseled door preparations. It is not compatible with mortise or integrated lock systems.

Image: Door measurement guide showing required dimensions for installation, including door thickness, hole diameters, backset, and minimum distance between holes. Also indicates compatibility with left/right-handed doors, chiseled, and single cylinder setups.

3. Configurare și instalare

Follow these steps for proper installation of your Veise VE012W-K smart lock. A screwdriver is the only tool required.

3.1 Instalare fizică

1. Instalați zăvorul și lovirea: Insert the latch into the door edge and secure it. Install the strike plate on the door frame, ensuring proper alignment with the latch.
2. Instalați ansamblul exterior: Position the exterior keypad assembly on the door, ensuring the spindle passes through the latch mechanism.
3. Instalați ansamblul interior: Attach the interior mounting plate, then connect the cable from the exterior assembly to the interior assembly. Secure the interior assembly to the mounting plate. Ensure the torque blade is horizontal before attaching the interior unit.
4. Instalați bateriile: Open the battery cover on the interior assembly and insert 8 AA alkaline batteries. Do not install batteries until the lock is fully installed.
5. Instalați butoanele: Attach the interior and exterior knobs.

3.2 App Pairing and Initial Setup

The Veise VE012W-K connects directly to your 2.4GHz Wi-Fi network without a separate hub. Download the "KK Home" app to pair your lock.

1. Download and install the "KK Home" app from your device's app store.
2. Creați un cont și conectați-vă.
3. Follow the in-app instructions to add your new lock. Ensure your phone and the lock are within 6.56 feet (2 meters) during the pairing process.
4. Once connected, you can set up your master passcode and register fingerprints.

Image: Illustration showing the Veise VE012W-K smart lock connecting directly to a 2.4GHz WiFi router, emphasizing no gateway is required.

4. Instrucțiuni de utilizare

The Veise VE012W-K smart lock offers multiple convenient ways to access your property.

4.1 Metode de deblocare

• amprentă digitală: Place your registered finger on the biometric sensor for 0.2-second recognition. The lock supports up to 20 fingerprints.
• Parola: Enter your 6-digit passcode on the backlit keypad. The anti-peep function allows you to enter random digits before or after your actual code to prevent others from guessing it.
• Aplicație mobilă: Use the "KK Home" app to remotely lock or unlock your door from anywhere.
• Control vocal: Integrate with Amazon Alexa or Google Assistant for hands-free locking and unlocking using voice commands.
• Cheie fizică: Use one of the two provided backup keys for manual unlocking, especially useful in case of battery depletion.

Image: Visual representation of the various unlocking methods available for the Veise VE012W-K smart lock, including app control, fingerprint, PIN codes, and physical keys.

Image: Close-up of the backlit keypad on the Veise VE012W-K smart lock, illustrating its visibility for nighttime use and indicators for low battery, incorrect entry, and successful program/access.

4.2 User Management and Remote Access

Manage access for family, guests, and service providers through the "KK Home" app.

• PIN Code Management: Create, share, or remove over 100 PIN codes. Options include permanent, scheduled, recurring, and one-time access codes.
• Gestionarea amprentelor digitale: Add or remove up to 20 fingerprints for family members and trusted individuals.
• Monitorizare de la distanță: Check the lock's status, battery levels, and access history from anywhere via the app.
• Alerte în timp real: Receive instant notifications for security events, such as unauthorized access attempts or low battery.

Image: Map illustration showing remote control capabilities of the Veise VE012W-K smart lock across different locations, highlighting remote access monitoring, lock monitoring, real-time notifications, alerts, app lock/unlock, user authorization, permissions update, and access granting/sharing.

Image: Diagram illustrating different types of smart codes for the Veise VE012W-K smart lock: permanent codes for family, duration codes for vacation renters, recurring codes for pet sitters, and one-time codes for guests, managed remotely.

4.3 Auto-Lock and Security Features

• Închidere automată: The lock can be set to automatically lock after a period of 10 to 180 seconds. This feature can be configured via the app.
• Blocare cu o singură atingere: The lock can be secured with a single touch on the keypad or fingerprint sensor.
• Tastatură anti-peep: Enter random digits before or after your actual passcode to prevent others from observing your code.
• Wrong Attempts Lockout: After 10 incorrect passcode attempts, the lock will temporarily disable for 3 minutes.
• Mod vacanță: Activate vacation mode via the app to disable all user PIN codes and fingerprints, enhancing security when you are away. Unlocking with a physical key will trigger an alarm in this mode.
• Mod silențios: Enable silent mode through the app to disable lock sounds for quiet operation.

Image: A person walking away from a door with the Veise VE012W-K smart lock, illustrating the auto-lock feature and various locking methods like fingerprint, keypad, remote app, and voice lock.

Image: Close-up of the Veise VE012W-K smart lock's internal components, highlighting local storage and AES 128-bit encryption for data privacy and security.

5. Întreținere

5.1 Înlocuirea bateriei

The Veise VE012W-K smart lock is powered by 8 AA/LR6 Alkaline batteries. The app provides low battery notifications, and the keypad will also display a light alert when batteries are low.

1. When a low battery alert is received or indicated, replace all 8 AA batteries promptly.
2. To replace, remove the battery cover on the interior assembly, carefully remove old batteries, and insert new ones according to polarity markings.
3. Înlocuiți capacul bateriei.

Image: Illustration showing the battery compartment of the Veise VE012W-K smart lock, a keypad light alert, and a mobile app notification for low battery, indicating the need for replacement.

5.2 Curățare

Curățați exteriorul încuietorii cu o lavetă moale șiamp Evitați substanțele de curățare abrazive sau solvenții care ar putea deteriora finisajul sau componentele electronice.

6. Depanare

6.1 Probleme comune

• Încuietoarea nu răspunde: Check battery levels. Ensure the interior assembly is properly seated and connected.
• Amprentă nerecunoscută: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist. The AI self-learning sensor improves recognition over time.
• Probleme de conectivitate Wi-Fi: Ensure your router is 2.4GHz and within range. Restart your router and the lock if necessary.
• Aplicația nu se conectează: Ensure Bluetooth is enabled on your phone during initial setup. Check your phone's internet connection.
• Blocare: If the lock enters lockout mode after multiple incorrect attempts, wait for the 3-minute timer to expire or use a physical key.

6.2 Resetarea blocării

If you encounter persistent issues, a factory reset may be necessary. This will erase all user data and settings, returning the lock to its default state.

1. Locate the reset button on the interior assembly (often a small pinhole).
2. Using a reset tool (e.g., a bent paperclip), press and hold the reset button for 5 seconds.
3. Continue holding until you hear a long beep and the latch bolt automatically extends.
4. Release the button. The lock is now reset and will need to be re-paired with the app.

7. Specificații

8. Garanție și asistență

Veise provides comprehensive customer support for your smart lock.

• Garantie limitata: Include o garanție limitată de 1 an.
• Garantie extinsa: A free 1-year extension is available with product registration, totaling 2 years of coverage.
• Asistență telefonică: Available Monday–Friday 9 AM–5 PM PST, and Saturday 7 AM–3 PM PST.
• Asistență prin e-mail: 24/7 email support is available from the Veise support team.

For further assistance, please refer to the official Veise website-ul lor sau contactați direct serviciul lor de asistență pentru clienți.

Image: Graphic detailing Veise's US-based support, including 2-year quality protection (with registration), phone support hours, lifetime 24/7 one-to-one service, and 30-day free returns.