Introducere
The Yealink DECT Wireless Headset WH63 E2 UC is a single-ear (mono) convertible office headset designed for clear communication in professional environments. It features advanced noise-canceling technology, extended wireless range, and versatile wearing styles to suit individual preferences. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your headset.
Ce este în cutie
Carefully unpack your Yealink WH63 E2 UC headset and ensure all items are present:
- WH63 E2 Headset + Base
- Eartips (6 pieces), Earhook (2 pieces), Headband
- 1.2m USB C-C 2.0 Cable
- 1.2m USB C-A 2.0 Cable
- Adaptor de alimentare
- Manual de utilizare (acest document)

Image: All components included in the Yealink WH63 E2 UC package.
Instrucțiuni de configurare
1. Connect the Base Station
- Conectați adaptorul de alimentare la stația de bază și introduceți-l într-o priză.
- Connect the base station to your computer using the provided USB C-A or USB C-C cable.
- For desk phone connectivity, use the appropriate USB cable or an optional EHS62 adapter/telephone cable (purchased separately) to connect the base to your desk phone. Refer to your desk phone's manual for specific connection requirements.

Image: The WH63 E2 UC base connected simultaneously to a computer and a desk phone.
2. Încărcați setul cu cască
Place the headset onto the base station. The charging indicator on the headset and base will illuminate, indicating that the headset is charging. Ensure the headset is fully charged before first use (approximately 8 hours for a full charge).
3. Select a Wearing Style
The WH63 E2 UC offers three wearing styles: Earhook, Eartip, and Headband. Choose the style that provides the most comfort and security for your needs.
- Cârlig pentru ureche: Attaches to the headset and hooks over your ear.
- vârful urechii: Inserts directly into your ear canal. Six different sizes are provided for optimal fit.
- Bandă pentru cap: Provides a traditional over-the-head fit for stability.

Image: Visual representation of the Earhook, Eartip, and Headband wearing options.
Instrucțiuni de operare
1. Pornire/Oprire
The headset automatically powers on when removed from the base and powers off when placed back on the base or after a period of inactivity.
2. Preluarea/Încheierea apelurilor
To answer an incoming call, press the Call Control button on the headset or the corresponding button on the base. To end a call, press the Call Control button again.
3. Mute/Unmute Microphone
Press the Mute button on the headset to mute or unmute your microphone during a call. A red indicator light on the microphone boom signifies that the microphone is muted.
4. Controlul volumului
Use the Volume Up (+) and Volume Down (-) buttons on the headset to adjust the listening volume.
5. Microsoft Teams Integration
If using Microsoft Teams, press the Teams button on the headset or base to join a meeting or access Teams functionalities.

Image: The headset's noise-canceling microphone in use, demonstrating clear audio.
6. Rază de acțiune wireless și durata de viață a bateriei
The DECT 6.0 technology provides a wireless range of up to 185 meters (607 feet) from the base station. The headset offers up to 8 hours of talk time and 71 hours of standby time on a single charge.

Image: The headset and base showcasing its wireless range and battery performance.
Compatibilitate
The Yealink WH63 E2 UC is certified for Microsoft Teams and Zoom, ensuring seamless integration and optimized performance with these platforms. It is also compatible with a wide range of other Unified Communications (UC) platforms, including:
- RingCentral
- Genesys
- 8x8
- 3CX
- Unifica
- Netsapiens
For desk phone compatibility, the headset supports various Yealink, Teams, Poly, and SNOM IP phones. For other 3rd-party desk phones, connection may require an optional EHS62 adapter or a telephone cable.

Image: Broad compatibility with leading UC platforms and phone systems.
Întreţinere
Proper maintenance ensures the longevity and optimal performance of your Yealink WH63 E2 UC headset:
- curatenie: Use a soft, dry cloth to clean the headset and base. Avoid using harsh chemicals or abrasive materials.
- Depozitare: When not in use, store the headset on its base station to keep it charged and protected.
- Temperatură: Evitați expunerea dispozitivului la temperaturi extreme, lumina directă a soarelui sau umiditate ridicată.
- Rezistenta la apa: The headset has a waterproof rating, but avoid submerging it in water.
Depanare
If you encounter issues with your Yealink WH63 E2 UC headset, refer to the following common problems and solutions:
| Problemă | Cauza posibila | Soluţie |
|---|---|---|
| Fără sunet sau calitate audio slabă | Headset not connected/paired, low battery, incorrect audio settings on computer/phone, out of range. | Ensure headset is charged and properly seated on base. Check audio output settings on your device. Move closer to the base station. |
| Microfonul nu funcționează | Microphone muted, incorrect input device selected, microphone boom not positioned correctly. | Press the Mute button to unmute. Verify microphone input settings on your computer/phone. Adjust microphone boom closer to your mouth. |
| Cannot answer/end calls from headset | Software not installed/updated, compatibility issue. | Install or update the Yealink USB Connect software. Ensure your UC platform is supported. |
| Rază de acțiune wireless limitată | Interference from other devices, physical obstructions. | Move the base station away from other electronic devices. Reduce physical obstructions between headset and base. |
| Căștile nu se încarcă | Improper placement on base, faulty power connection. | Ensure headset is correctly seated on the base. Check power adapter connection to base and outlet. |
Specificații
| Caracteristică | Detaliu |
|---|---|
| Marca | Yealink |
| Numărul de model | WH63 E2 UC |
| Culoare | Negru |
| Plasarea urechii | În ureche |
| Factor de formă | În ureche |
| Tehnologia de conectivitate | Wireless (DECT) |
| wireless Range | Up to 185m / 607 feet |
| Timp de vorbire | Până la 8 ore |
| Timp de așteptare | Până la 71 ore |
| Microfon | Noise-Canceling (2 microphones) |
| Gama de frecvente | 20 Hz - 20,000 Hz |
| Metoda de control | Buton de apăsare |
| Nivel de rezistență la apă | Impermeabil |
| Dispozitive compatibile | Computer Softphone, Deskphone IP phone, Desktops, Laptops, PC |
| Media încorporate | 1.2m USB C-C 2.0 Cable, 1.2m USB C-A 2.0 Cable, Eartips*6, Earhook*2, Headband, Power Adapter, User Manual, WH63 E2 Headset + Base |
Videoclip oficial al produsului
Video: Un pesteview of the Yealink WH63 E2 DECT Wireless Headset, demonstrating its features and use in an office environment.
Garanție și suport
Yealink products are designed for reliability and performance. For detailed warranty information, please refer to the warranty card included with your product or visit the official Yealink website. For technical support, product registration, or to download the latest firmware and software, please visit the Yealink support portal or contact your local reseller.
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