EPOS Sennheiser IMPACT SC 660 USB ML Headset Instruction Manual

1. Introducere

The EPOS Sennheiser IMPACT SC 660 USB ML is a premium, wired, double-sided USB headset designed for professionals. It is optimized for Unified Communications (UC) and certified for Skype for Business, offering outstanding sound performance, convenient call handling, durability, and all-day comfort. This headset features HD sound, an ultra noise-cancelling microphone, and a USB connector for seamless integration with various devices and platforms.

Figura 1: Față view of the EPOS Sennheiser IMPACT SC 660 USB ML Headset.

2. Ce se află în cutie

Carefully unpack your EPOS Sennheiser IMPACT SC 660 USB ML headset and ensure all components are present:

• IMPACT SC 660 USB ML Headset
• Carcasă de protecție
• Cable clip mounted on headset
• Leatherette ear pad/s (spare)
• Suport magnetic
• Ghid rapid
• Ghid de siguranță

Figure 2: All included components: headset, carry pouch, in-line call control, clothing clip, USB connector, leatherette ear pads, ear pad holders, safety guide, and quick guide.

3. Configurare

The IMPACT SC 660 USB ML headset is designed for simple plug-and-play setup.

3.1 Conectarea căștilor

1. Localizați un port USB disponibil pe computer sau pe un dispozitiv compatibil.
2. Conectați conectorul USB al căștilor la portul USB.
3. The headset will be automatically recognized by your operating system. No additional drivers are typically required for basic functionality.

3.2 Compatibilitate software

This headset is optimized for Unified Communications (UC) and certified for various platforms, ensuring seamless integration and optimal performance:

• Skype pentru afaceri
• Microsoft Teams
• Google Meet
• Alcatel-Lucent Enterprise
• Webex de la Cisco
• Avaya
• Funcționează cu Chromebook

Figure 3: The headset is optimized for various Unified Communications platforms, including Microsoft Teams, Google Meet, Alcatel-Lucent Enterprise, Webex by Cisco, Avaya, and Chromebook.

3.3 Purtarea căștilor

Adjust the headband and microphone boom for a comfortable and secure fit. The microphone boom is flexible to allow for optimal positioning near your mouth.

Figure 4: A person wearing the headset, demonstrating proper microphone positioning for natural, clear conversations with EPOS Voice and noise-cancelling microphone technology.

4. Instrucțiuni de utilizare

The IMPACT SC 660 USB ML headset provides intuitive controls for managing your calls and audio.

4.1 In-Line Call Control Unit

The headset features an in-line call control unit for easy management of calls and audio settings:

• Răspundeți/Terminați apelul: Press the dedicated call button to answer or end a call.
• Controlul volumului: Folosiți butoanele „+” și „-” pentru a regla volumul de ascultare.
• Dezactivare microfon: Press the microphone mute button to mute or unmute your microphone.
• Reapelare: Some applications may support redialing directly from the control unit.

4.2 Utilizarea microfonului

The ultra noise-cancelling microphone filters out unwanted background noise, ensuring crystal-clear conversations. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.

4.3 Caracteristici sonore

• Sunet HD: Powered by a neodymium speaker, the headset delivers clear and natural voice and audio experiences.
• ActiveGard Technology: This technology protects users against acoustic injury caused by sudden sound bursts on the line.
• Sound Enhancement Profiles: The headset automatically adjusts sound enhancement profiles for optimal communication or multimedia listening.

Figura 5: lateral view of the headset, highlighting the in-line call control unit and USB connector.

Figure 6: Image illustrating how sound enhancement profiles adjust automatically for optimal communication or multimedia experiences.

5. Întreținere

Proper care and maintenance will extend the life and performance of your headset.

5.1 Curățare

• Tampoane pentru urechi: The soft leatherette ear pads can be gently wiped with a damp Asigurați-vă că sunt complet uscate înainte de utilizare.
• Corpul căștilor: Use a soft, dry cloth to clean the headset body. Avoid using harsh chemicals or abrasive materials.

5.2 Depozitare

When not in use, store the headset in its protective case. The ear cups can be folded flat for easy transportation and storage, protecting the headset from damage.

5.3 Îngrijirea cablurilor

The headset features Vectran reinforced cables for enhanced durability. Avoid sharp bends or excessive pulling on the cable to prevent damage.

6. Depanare

If you encounter issues with your headset, try the following basic troubleshooting steps:

• Fără sunet/Microfonul nu funcționează:
  • Asigurați-vă că conectorul USB este introdus complet în port.
  • Check your computer's audio settings to ensure the headset is selected as the default playback and recording device.
  • Verify that the microphone is not muted using the in-line control unit.
  • Încercați să conectați căștile la un alt port USB sau la un alt computer pentru a exclude probleme specifice portului sau sistemului.
• Calitate slabă a sunetului:
  • Adjust the volume using the in-line control or your computer's settings.
  • Ensure the microphone is positioned correctly near your mouth for clear voice pickup.
  • Verificați dacă există deteriorări fizice ale cablului sau conectorilor.
• Headset Not Recognized:
  • Reporniți computerul.
  • Asigurați-vă că sistemul de operare este actualizat.

For more complex issues, refer to the detailed Safety Guide or Quick Guide included in the box, or contact EPOS customer support.

7. Specificații

8. Garanție și asistență

8.1 Informații despre garanție

The EPOS Sennheiser IMPACT SC 660 USB ML headset comes with a 3 ani garanție internațională. This warranty covers manufacturing defects and ensures peace of mind regarding the quality and durability of your headset. Please retain your proof of purchase for warranty claims.

8.2 Asistență pentru clienți

For technical assistance, warranty claims, or further inquiries, please visit the official EPOS website or contact their customer support directly. Refer to the contact information provided in your Safety Guide or on the EPOS website-ul.